Hi friends! Are you ready to take the next step in your career? Join Accenture, a prominent player in the BPM/BPO sector, as a Chat Support Associate (CSA). This remote position offers you the chance to engage with customers, address their queries, and enhance their overall experience—all from the comfort of your home.
Accenture Hiring Chat Support Associates: Explore Your Future
| Job Role | Chat Support Associate |
|---|---|
| Company | Accenture |
| Qualification | Graduate / Undergraduate |
| Experience | 0 – 5 years |
| Salary | Not Disclosed |
| Job Type | Full Time, Permanent |
| Location | Remote |
| Skills/Requirements | Good computer skills, reliable internet connectivity |
Job Summary/Overview
As a Chat Support Associate at Accenture, you will serve as the initial point of contact for our customers, helping them resolve their inquiries through chat support. This role is not only flexible with hours but also offers a supportive team environment, making it an attractive option for both fresh graduates and seasoned professionals.
Key Responsibilities
- Interact with customers effectively through chat to resolve their queries.
- Utilize strong computer navigational skills to provide seamless support.
- Work rotating shifts, including 9-hour days with scheduled breaks.
- Ensure high standards of customer service during all interactions.
- Collaborate with team members to meet service excellence goals.
Required Candidate Profile
- Open to both fresh graduates and experienced candidates.
- Graduates or undergraduates are eligible to apply.
- Preference for candidates who can join immediately.
- Reliable internet connectivity is essential for this remote position.
How to Apply
Click the application link provided below. Follow these steps to submit your application:
- Fill out your personal and professional details in the application form.
- Attach your updated resume.
- Submit your application and await further instructions.
FAQs
- What are the working hours for this role? The working hours consist of 9 hours a day, which includes one hour for breaks, and operates on a rotating shift basis.
- Do I need any prior experience in chat support? No, Accenture welcomes both fresh graduates and individuals with experience.
- Is this position permanent? Yes, this is a full-time, permanent position at Accenture.
- Will training be provided? Absolutely! Comprehensive training will be provided to prepare you for your role.
Important Links
Ready to embark on your journey with Accenture? APPLY NOW
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.