Hi friends! Are you on the lookout for an exciting career opportunity in the international voice process? Sutherland is urgently hiring motivated individuals to join its dynamic team in Hyderabad. If you possess strong communication skills and a passion for customer support, this could be the perfect fit for you!
Sutherland: Your Next Career Opportunity Awaits!
| Job Role | International Voice Process Associate |
|---|---|
| Company | Sutherland |
| Qualification | Graduates & Undergraduates |
| Experience | 0 – 2 years |
| Salary | Not Disclosed |
| Job Type | Full Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements |
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Job Summary/Overview
The role of International Voice Process Associate at Sutherland focuses on delivering outstanding customer support through calls, emails, and chat. You will handle customer inquiries, resolve complaints, and provide detailed information about services and products, making it an engaging and rewarding position.
Responsibilities
- Actively listen to customer concerns and provide relevant solutions.
- Handle customer complaints and returns efficiently.
- Provide detailed explanations regarding services and products.
- Maintain a positive, empathetic attitude and respond to customer inquiries.
- Document customer interactions accurately.
Requirements
- Excellent verbal communication skills.
- A minimum typing speed of 35 WPM with 90% accuracy.
- Prior experience in customer service is an advantage.
- Ability to work flexible hours including night shifts.
- Graduation or equivalent qualification is preferred.
How to Apply
To seize this opportunity, follow these simple steps:
1. Click the application link provided below.
2. Complete the registration process before attending the walk-in interview.
3. Mention “HR Mahitha” at the top of your resume.
4. Attend the walk-in interview and bring your resume along.
Important Links
FAQs
1. What are the working hours for this position?
The working hours include day and night shifts. Flexibility is required for this role.
2. Is prior experience required for this role?
No prior experience is necessary; freshers are also encouraged to apply.
3. Who can apply?
Both graduates and undergraduates are welcome to apply for the International Voice Process.
4. How many openings are available?
Currently, there are 40 openings for this position at Sutherland.
About Sutherland
Sutherland is an experience-led digital transformation company committed to delivering exceptional brand experiences through human-centered design and AI technology. With over 35 years of dedication to customer success, we create measurable results and foster an inclusive work environment for all.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.