Hi friends, are you looking for an exciting opportunity to kickstart your career in banking? ICICI Bank is currently on the lookout for enthusiastic candidates to join their team as a Relationship Manager – Phone Banking. This role offers the chance to deliver personalized banking solutions and engage directly with customers, making each financial journey unique and fulfilling.
Relationship Manager – Phone Banking at ICICI Bank
| Job Role | Relationship Manager – Phone Banking |
|---|---|
| Company | ICICI Bank |
| Qualification | MBA, Engineers & Graduates |
| Experience | 0-8 Years |
| Salary | Competitive |
| Job Type | Entry-Level Managerial |
| Location | Across India |
| Skills/Requirements | Communication skills, Customer service, Teamwork, Proactivity |
Job Summary/Overview
As a Relationship Manager – Phone Banking with ICICI Bank, you’ll be responsible for establishing strong connections with customers, assisting with their banking and investment needs, and addressing inquiries over the phone. This position is not only an opportunity to provide excellent service but also to leverage your sales skills in a dynamic environment.
Key Responsibilities
- Resolving customer queries effectively and promptly.
- Offering tailored banking solutions to meet individual customer needs.
- Upholding the bank’s values of being Fair to Customer and Fair to Bank.
- Collaborating across different teams to ensure comprehensive service provision.
- Adhering to compliance and security norms to maintain customer trust.
Qualifications & Skills
- Educational Qualification: MBA, Engineers & Graduates with relevant experience.
- Communication Skills: Strong oral and written communication abilities.
- Customer Service: Commitment to delivering exceptional customer experience.
- Team Player: Ability to work collaboratively with various teams.
- Proactivity: Capability to proactively address customer concerns.
How to Apply
If you are interested in this role, please follow these steps:
1. Click the APPLY NOW link provided below.
2. Fill out the application form with your latest details.
3. Keep an eye on your email for updates regarding your application status.
Important Links
Frequently Asked Questions
- Is banking experience a necessity for this role? Not at all! We welcome applicants from diverse backgrounds, emphasizing a passion for customer service.
- Does this role involve sales? Yes, you will engage with customers and promote suitable banking products.
- Can a fresher apply for the role of Phone Banking Officer? Absolutely! We encourage fresh talent to apply.
- What is the selection process? After evaluation, shortlisted candidates will be invited for a personal interview.
In conclusion, the Relationship Manager – Phone Banking position at ICICI Bank is a fantastic opportunity to enhance your career in the banking sector while making meaningful connections with clients. Do not miss out on this chance to join a leading bank that values customer-centric service and teamwork.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.