Hi friends! Are you looking to kickstart your career in the realm of chat support? Join Accenture, a leader in the BPM/BPO industry, as a Chat Support Associate (CSA). This remote role presents a fantastic chance to interact with customers, address their inquiries, and improve overall satisfaction—all from the comfort of your home.
Chat Support Opportunities at Accenture
| Job Role | Chat Support Associate |
|---|---|
| Company | Accenture |
| Qualification | Graduate / Undergraduate |
| Experience | 0 – 5 years |
| Salary | Not Disclosed |
| Job Type | Full Time, Permanent |
| Location | Remote |
| Skills/Requirements | Good computer skills, reliable internet connectivity |
Job Summary
As a Chat Support Associate at Accenture, you will serve as the first point of contact for customers. Your primary responsibility will involve assisting clients by addressing their queries through chat support. The flexible working hours and supportive team atmosphere make this position uniquely appealing to both recent graduates and seasoned professionals.
Key Responsibilities
- Effectively engage with customers via chat to resolve their issues.
- Utilize proficient computer skills to ensure seamless interaction and support.
- Work on a rotational shift basis, completing 9-hour shifts that include breaks.
- Maintain high standards of customer service throughout all interactions.
- Collaborate with team members to meet and exceed service goals.
Required Candidate Profile
- Both freshers and experienced candidates are encouraged to apply.
- Graduates or undergraduates are eligible for this role.
- Preference will be given to candidates who can join immediately.
- Reliable internet connectivity is essential for this remote job.
How to Apply
Click the application link provided below. Once you do, please follow these steps:
- Fill out your personal and professional information on the application form.
- Attach your updated resume.
- Submit your application and await further instructions.
FAQs
- What are the working hours for this role?
Working hours are 9 hours a day, which includes one hour for breaks, scheduled on a rotational shift basis. - Do I need to have prior experience in chat support?
No, Accenture welcomes applications from both recent graduates and experienced individuals. - Is this position permanent?
Yes, this is a full-time, permanent role at Accenture. - Will training be provided?
Yes, comprehensive training will be offered to assist you in adapting to your role.
Important Links
Ready to embark on your exciting journey with Accenture? APPLY NOW.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.