Hi friends, if you are looking for an exciting opportunity in customer service, Foundever is currently hiring for the International Voice Process in Hyderabad. This is a chance to be part of a dynamic team at a leading global company that values your communication skills and offers excellent perks.
International Voice Process at Foundever
Job Overview
| Job Role | Customer Retention – Voice / Blended |
|---|---|
| Company | Foundever |
| Qualification | Any Graduate/Undergraduate |
| Experience | 0 – 4 years |
| Salary | 2.5 – 3 Lacs P.A. |
| Job Type | Full Time, Permanent |
| Location | Hyderabad |
| Skills/Requirements | Excellent communication, technical knowledge, customer service skills |
Job Summary/Overview
Foundever is on the lookout for enthusiastic individuals who can deliver exceptional customer service through their voice process. This role involves engaging with customers in a professional manner, resolving queries, and ensuring an outstanding experience. What sets this position apart is the chance to grow within a global company that prioritizes employee satisfaction and career development.
Key Responsibilities
- Engage with customers to understand their needs and resolve issues effectively.
- Provide information about products and services to enhance customer experience.
- Maintain a high level of communication with team members.
- Participate in training programs to improve your skills and performance.
- Work in rotational shifts to accommodate the global nature of customer service.
Requirements
- Candidates must be between the ages of 20 – 38 years.
- Minimum educational qualification is Intermediate (+2 equivalent).
- Strong written and verbal communication skills in English.
- Ability to work in a 24/7 environment with rotational shifts.
- Basic technical knowledge and proficiency in customer service.
How to Apply
To apply for this exciting opportunity at Foundever, follow these steps:
- Click the application link provided below.
- Prepare your resume, making sure to mention the job posting.
- Attend the walk-in interview and be ready to showcase your skills.
Important Links
FAQs
1. What is the age requirement for this position?
The age of applicants should be between 20 – 38 years.
2. Is prior experience necessary to apply?
No, both freshers and those with up to 4 years of experience can apply.
3. What are the job shifts like?
Candidates should be comfortable working in rotational shifts, including nights and weekends.
4. What skills are preferred for the role?
Strong communication skills and basic technical knowledge are required, along with a customer-centric attitude.
In conclusion, if you are motivated and eager to evolve in the customer service sector, consider applying to Foundever’s International Voice Process today.
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.