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Hi friends! If you’re a recent graduate looking for an exciting career opportunity, PhonePe is hiring for the position of Operations Associate (VKYC). This role offers a chance to be a part of a dynamic team in one of India’s leading digital payment platforms.
PhonePe – Opportunities Await!
| Job Role | Operations Associate (VKYC) |
|---|---|
| Company | PhonePe |
| Qualification | Graduation (10+2+3 Required) |
| Experience | 0 to 1 Year |
| Salary | ₹3.2 LPA – ₹4.0 LPA |
| Job Type | Full-time |
| Location | Bangalore, India |
| Skills/Requirements | Customer focus, communication skills, adaptability |
Job Summary/Overview
In the role of Operations Associate at PhonePe, you will support the VKYC (Video Know Your Customer) team. This position not only allows you to interact with customers directly but also provides the opportunity to enhance your professional skills in a rapidly evolving fintech environment.
Key Responsibilities
- Conduct video KYC sessions and guide customers through verification.
- Maintain professionalism and accuracy during customer interactions.
- Address customer concerns and queries effectively.
- Work within defined guidelines to meet team goals.
- Uphold a customer-first approach while handling sensitive data.
- Propose improvements to current processes for better customer outcomes.
Who Can Apply?
To be eligible for the Operations Associate role at PhonePe, you should meet the following criteria:
- Educational Qualification: Graduation in any stream (10+2+3 required).
- Experience: Up to 1 year in a customer-facing role.
- Language Proficiency: Fluency in English and Hindi is essential.
- Skills Required:
- Strong verbal and written communication.
- Ability to multitask and prioritize effectively.
- Team player attitude with adaptability.
- Problem-solving mindset and willingness to learn.
How to Apply
To apply for the Operations Associate position at PhonePe, follow these steps:
1. Click the Application Link Provided below.
2. Register or log in on the careers page.
3. Fill in your personal and professional information.
4. Upload your updated resume and submit your application.
Important Links
FAQs
- What are the working hours for this position? The workweek includes 6 days with rotational week-offs and day shifts, depending on the project.
- What benefits does PhonePe offer? PhonePe provides medical insurance, wellness programs, and educational assistance plus other perks.
- Will training be provided for this role? Yes, selected candidates will undergo a comprehensive training program.
- What’s the selection process like? The selection includes telephonic screening, a virtual interview, and final onboarding.
Final Thoughts
If you are eager to kickstart your career in the fintech sector and enjoy interacting with customers, the Operations Associate (VKYC) role at PhonePe is a fantastic opportunity. You’ll be joining a top-tier tech company that empowers individuals with exceptional growth potential. Don’t miss out—apply today!
Disclaimer: We do not charge any fee; this information is for informational purposes only and has been sourced from official websites.